DataRecovery-ON Data Recovery Services is committed to safe and cost effective recovery of digital files, such as text documents, images or pictures, databases, spreadsheets, emails, faxes, etc. In some cases it may be possible to recover the entire operating system and make a drive-clone (the exact replica of original hard drive).

We offer an absolutely Flat Rate pricing for hard drive recovery. We believe the customers DO need to know the FIRM price BEFORE they send their media to the recovery lab. Needless to say, the firm price knowledge before recovery process starts significantly reduces the whole process time. Our specialists do not have to spend any time for evaluations and price negotiations, they start recovery IMMEDIATELY after your drive comes in to the lab.

Data Recovery Price Table

All prices shown are in U.S. dollars

Notes:

Clean Room is a must-have for Data Recovery

• Clean Room Repairs (for all internal damages like Clicking noises, heads damage, motor problems, severe media damage to platters; These problems are fixed by opening the hard drive under clean room conditions)
• Firmware problems (Internal microcode damaged)
• Electronic components (i.e. burned PCB)
• Software recovery (File System corrupted; viruses; deleted files, etc.)

  One Flat Price covers all recovery cases, regardless the data loss issue.

Brief definition of data recovery procedure:
First of all, if media is not accessible, we'll fix all electrical and mechanical components of the hard disk to gain the access to the data on the magnetic platters. If needed, drive will be opened up in the clean room to find out and fix the damage or move the disk platters to the healthy drive frame. If the media is Accessible we will create a raw image to our lab media to further work on it and keep your media as is.

2. Turnaround time for regular and emergency service.

The regular turnaround time typically takes 2 -3 days for laptop drives, and 3-5 days for desktop drives.

EMERGENCY SERVICE is available as well. The time frame for this type of data recovery service: same day if possible, or normally 1 to 2 days. The EMERGENCY SERVICE recovery cost is indicated in the price table above. Please be aware of, in some complex recovery cases the recovery process time may be affected by capacity of hard drive and condition of surfaces on the disk.

3. RAID recovery:
No flat price for RAID's yet. Please contact us for a quote. The price range for RAID servers in between $1000 to $3500, some restrictions apply.

4. Parts
No additional charges for using our parts. We stock spare parts nearly of each existing hard drive model. Some conditions may apply.

5. Data Backup and delivery
No charge for copying recovered data on to spare drive (provide your own or order one from us). The other backup options are available at reasonable prices.
We recommend making a "hard copy" of your recovered files, by ordering it on DVD's.
Also, you may order an exact replica (so called HDD-clone) of your original failed drive to a new hard drive (a good chance to boot Operating System up, when installed into original computer). Note, in some recovery cases HDD-cloning option is not available.

The return shipping and handling cost is not included in data recovery flat price.

6.The tampered drives are the subject of  the additional charge.

7. Payment.
No up-front payment is ever asked. You pay only when the recovery process is complete and you are satisfied with the results. Please, do not submit any payments before you receive a comprehensive recovery report  from us.

For detailed information about our other optional services you may order, conditions, shipping cost, etc., please click here.

Typical hard drive problems we can help with are:

• Clicking / Ticking / Scratching / Grinding Sounds
• Not spinning, Not powering on at all
• Drive not working after Power Surge
• Freezing or locking up the computer
• Not detected by BIOS / Computer
• Corrupted partition
• Accidental reformatting of partitions, Accidental Deletion of Data, Virus Problems
• Hard disk is unable to be accessed ( Inaccessible drive or partition )
• Unable to boot computer
• The disk is seen in windows but asking to be formatted
• Unable to access drive in windows with an error message
• Error reporting ' Primary Master disk failed, Press F1 to continue'

Data recovery often involves replacing failed or damaged components in a clean environment, where the failed components typically are: read/write heads, head assembly, and motor.

The data recovery success mostly depends on how fast the failed hard drive was SHUT OFF after the crash occurred.

You may locate your drive model linked to specific data recovery information (including price) using our drive locator