From customer's correspondence

Sam E.P./EnviroDesign
M&E Systems Engineering

Maxtor MaxOneTouch 7Y250P0 250 GB external

From Customer's order

Windows "sees" the drive. Maxtor software can give the drive parameters. The drive appears to spin. I believe the drive over heated. No recovery attempts other than trying on different PCs and at different times.

After recovery:

Thanks for your service, looks good. You may count on my references of your services, whenever you need one.
Cheers,
Sam

Gordon S.
New York, NY USA

Hitachi HTE726060M9AT00 60 GB external laptop

From Customer's order

Abrupt failure. Drive won't mount. With ear to drive, sounds like it spins up but makes odd crunchy grinding noises. No recovery attempts were made.

After recovery:

Thanks so much!!!

Jesus C.
CABRERA PHOTOGRAPHY
HIALEAH, FL USA

Maxtor MAXLINE PLUS II 250 GB external

From Customer's order

The drive began to make a somewhat of a buzzing noise. I then performed a disk de-fragmentation and it failed to work after that.

After recovery:

Excellent service! Fast turnaround, great customer service!
Thank you soooo much,
J.C.